Wednesday, January 10, 2007
Tuesday, January 9, 2007
Significant Drop in Mobile User Satisfaction Levels in 2006
A nation-wide mobile users' satisfaction survey carried out in India shows that there has been a large scale drop in satisfaction of mobile phone subscribers with respect to most service providers during 2006 compared to the previous year. The 4th survey conducted by the publication, Voice&Data, is based on a sample base of 4,524 respondents across 51 Indian cities in 23 states.
Nationally, only two service providers, Tata Indicom and Bharti Airtel, clocked an acceptable customer satisfaction level of over 90 per cent set as a benchmark by TRAI.
Facts about mobile industry:
- Top of the mind brand among service providers-Bharti Airtel
- Top of the mind brand in the handset category- Nokia
- 1 in 5 Mobile Users Do Not Own any Vehicle
- 19.4% of the mobile users do not own even a bicycle and 10.8% owned a bicycle; scooterists and motor cyclists constituted 46.3%; and the car owners added up to 23.5%.
- About 43% of the typical mobile users change a mobile phone within a year, 27% in the second year and 8% in the third year
- Most popular feature- SMS
- Least popular feature- Ticket Booking
The top three most popular mobile service-
• SMS (91.8%)
• Roaming (63.1%)
• Ring tone downloads (58.4%)
Least popular services-
• Ticket booking (18.9%)
• Contests and promotions (24.6%)
• Mobile banking (28.6%)
Source: Cellular News
Apple’s new mobile experience
Apple has set out a new vision for how users should interact with mobile devices. Its new mobile product has no numeric keys, calling buttons or navigation pad. All of the traditional pre-requisities of handset design have been swept away in favour of a touchscreen occupying virtually the entire face of the device.
Read more...
Monday, January 8, 2007
India tops the Asia pacific market for Q3 2006
The ranking of Asian markets by net additions forms an interesting comparison with the ranking by customer base size. India tops the list with 17.1m net additions in Q3 2006, whilst China comes second with 16.9m and Pakistan third with 7.3m. Indonesia is fourth, by both customer base and net additions, with 3.5m new customers in July, August and September 2006, and Thailand fifth as phenomenal growth from TrueMove helped the market to a record 2.38m increase.
Read more
1-in-10 mobile subscribers have Music phones
According to recently published research from Telephia, there are now 23.5 million mobile subscribers in the USA who have phones with integrated music players. The number of consumers with music-enabled phones is up five times from the same period in 2005 and nearly 20 percent of the new phones purchased in Q3 2006 were music capable.
Many of these subscribers report loading music on to their phones via their PC, but only a small number have actually downloaded music over the air (OTA) from a wireless carrier music store. In Q3 2006, a little over two million subscribers, about 8.5 percent of those with capable phones, reported any purchases of music via OTA downloads (see Table 1).
Uptake of Music Phones and Over the Air Download Services (U.S.)
- Subscribers with music players on their handsets
Q3 2005- 4,603,688 (2.3%)
Q3 2006- 23,495,033 (10.5%)
Source: Telephia U.S. Device Census Report, (Q3, 2005-Q3, 2006)
Clash of the Titans!
A new study of the digital music download market from Portio Research predicts a healthy future for the music business.
The report highlights the many opportunities that music offers for some of the world's largest and most successful brands, from device and handset vendors like Nokia, Sony Ericsson and Apple, software companies such as Microsoft, mobile network operators, advertisers and of course the digital rights owners themselves coming together.
Niche markets for this will be Japan and South Korea, Western Europe, North America, Mexico, Brazil, South Africa, Hong Kong, Singapore, Australia, New Zealand, Russia.
Source:Cellular news
Skype for mobile phones
At the CES conference in Las Vegas, Skype and Nokia announced a collaboration to develop a new mobile Skype experience on the Nokia N800 Internet Tablet. The Nokia N800's small size and wireless connectivity frees Skype users from their desktop, allowing Skype conversations to take place anywhere, as long as there is an available wireless Internet connection.
The first implementation on the Nokia N800 is expected to be made available for download by the end of first half of 2007.
Source: Cellular news
What next after SYMBIAN & Windows mobile??
LINUX! There’s a new excitement in the open source world. And all that buzz is about whether 2007 will be the year of the Linux-based mobile phone. NEC and Panasonic are said to be collaborating to bring out Linux-based 3G phones this year. And TurboLinux is said to have brought out a Linux operating system for mobile phones.
Linux is an Unix-like operating system. Its source code is available freely and was created as an alternative to proprietary Unix and Microsoft operating systems. It’s now taken on the form of a major movement and even has IT giants such as IBM, Hewlett Packard, Oracle, and many, many others offering support to this huge worldwide community.
Source:iSource updates
Mobile VAS a billion dollar industry by 2007
The Mobile Value Added Services Report of the Internet and Mobile Association of India (IAMAI) and the IMRB International has revealed that the industry is poised to touch a whopping Rs. 4,560 crore by the end of this year. The current industry size is Rs. 2,850 crore.
With mobile phone penetration growing in leaps and bounds, mobile value added services (MVAS) is bound to become a huge business. Frequent upgrading of handsets by subscribers will only give it a further push.
Source: iSource Updates
Phone as Credit card
Have you ever imagined paying for music or dinner or movie tickets through your mobile phone? If yes, your dream comes true. Paymate has tied up with Citibank to offer the service to the bank’s account holders and credit card customers.
If you are a Citibank customer, register with Paymate and get a PIN, which acts as your password. When you transact, you give your mobile number to the merchant establishment. The merchant will send you an SMS, asking for payment. You forward that SMS to Paymate, along with your PIN.
Once Paymate clears the transaction, it will send the confirmation to the merchant establishment. All this happens instantly and the only cost you incur is that of the SMS you send to Paymate.
Source: iSource updates
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