Text Entry Error Rate Goes High With iPhone

User Centric, Inc., a Chicago-based usability consultancy, finished a third and final study examining the user experience of Apple’s iPhone. The study involved data from 60 participants who were asked to enter specific text messages and complete several mobile device tasks.

Previous studies by User Centric showed that overall design and usability of the iPhone was good, but the iPhone’s touch keyboard was a weak point for many users. The current study examines specific interactions with the iPhone touch keyboard and compares the texting experiences of iPhone owners and non-owners across devices.

Source: Cellphone Digest